FAQs - Memory Box

 

How long does it does it take for delivery of my panel?

 

From when we receive your images it will take around two weeks for delivery. This can vary depending on time of year, workload etc. Non-standard sized panels will normally take longer.

Do the pictures I send have to be square?

No, you can send any shape. We crop the pictures to make them into uniform squares. Certain pictures aren't suitable to be cropped, such as group scenes at a wedding where people are at both ends of the photo.

Should I send any extra pictures?

It is a good idea to send a few spare photos in case one of your chosen pictures doesn't crop very well or is of poor quality.

Is there a discount if I order more than one panel?

Yes. If you order an identical copy at the same time then the second panel would receive a 25% discount. If you order two panels made up from different pictures then you would receive a 10% reduction on the cost of the total order. 

 

What size of picture can I send?

You can send a mixture of sizes from passport photos upto A4.

Can I send a mixture of paper and digital photos?

 You can send digital, paper, slides and negatives or a mixture of them all.

 How should I send my photos?

We recommend that original photos are sent by Royal Mail Special Delivery. This service is guaranteed delivery for the next day and can be tracked. If you are sending digital pictures only then these should be on a disc or memory stick, backed up on your computer, and then can be sent by normal post.

When do I get my original photos back?

These will be sent back separately, normally once you have received your panel.

Do I get to see a proof before the panel is printed?

Yes. We send a low resolution proof to you for approval before we go to print. Remember to use a secure email address if the panel is a surprise for a family member!

Can I have a different sized panel or more images than those examples shown?

Yes. The sizes on our website are our standard sizes. If you would like something that we do not show then please ask for a quote.

Can the panels be exported?

Yes. We can export worldwide, please ask for a quote.

How do I pay?

Payment should be made at the time of ordering either by cheque made payable to Life in Squares or by bank transfer to  -

sort code 40 27 06 account number 72156164 and use your name as a reference.

  

Testimonials

 
LB, Manchester 
Just to say thank you so much, it arrived this morning and I totally love it and cannot wait to show it to James on our wedding day. 
Its wonderful Julie, I feel sure that we will be customers again in the future!

KB, London
Thankyou so much for the amazing and beautiful 'Life in Squares - Homes' block. It is fantastic - I can't stop looking at it. There are lots of snippets you have taken which I love....many thanks.

AT, Northampton

Hi Julie, I  just had to let you know how pleased my husband was with his surprise present.  It is now on the wall and we just keep having to go and look at the photos.  He said it is the best present he has ever received.  So a very big thank you from Ann and her very delighted husband.

KS, Essex

I am writing to say thankyou so much for the wonderful 'Memory Box' you sent for my father's 70th birthday celebration. The picture turned up on time, as promised, and our whole family was absolutely thrilled. Dad couldn't believe it and he, his sister and cousins spent ages chatting about all the happy memories that the photographs brought back.

I will have no hesitation in recommending your service to all my friends and family. Thankyou again for all your help in making Dad's birthday so special.

AC, Cheshire

Thank you so so much for the fantastic acrylic block  - my husband opened it on Christmas day and he was thrilled to bits. It looks fabulous up on the wall and what a talking point it has become with family, friends and visitors.
Once again a huge thank you.

JB, Normandy

Julie Bourner is a miracle worker - my whole life and home features in the end result. There is so much to look at - one of the most exciting pieces of art I have ever commissioned.


SP, Lincolnshire

I saw your stand yesterday at Islington and would love to go ahead with a block for my husband's 50th birthday as I believe it to be one of the most beautiful present ideas I have ever seen.


FM, Aylesbury.

Unwrapped the block this morning, I am absolutely thrilled with it. It is exactly what I wanted.


NH, Chichester

The picture has arrived safely and I am so pleased with it. It is amazing. Thank you so much. I know that Mark will love it and the best thing is that we all get pleasure looking at his birthday present for years to come.
Many, many thanks. I have told lots of my friends so I hope that you have loads more commissions as your work is so original.


CB, Northants

Many thanks - the block arrived this morning and it looks really good.
Thanks for liaising so closely with me


SB, Northampton

The present was very well received, the party was a great success and I have to say the Life in Squares picture was definitely the centre of attention.